and better respond to customer needs. However, there is also more intense competition after fees were waived for transactions via banks’ digital banking channels. Banks therefore need to acquire more
export sales. Moreover, there were advertising expense through various media such as magazines, newspapers, online media more than last year including thourgh television when our content series was
arbitral process organized by the Office; (c) the dispute already filed through the complaint system as prescribed by the notification of the Securities and Exchange Commission or the notification of the
the dispute by the arbitral process organized by the Office; (c) the dispute already filed through the complaint system as prescribed by the notification of the Securities and Exchange Commission or the
investment units via the life insurance company; (11) “Derivatives Investor Contact” means a person obtained an approval to be derivatives investor contact according to the notification of the Office of the
via the life insurance company; (11) “Derivatives Investor Contact” means a person obtained an approval to be derivatives investor contact according to the notification of the Office of the Securities
affected the Group's sales. From the above situation, The Group placed importance on increasing service through take- home and delivery services to full capacity in order to meet the consumer demand
transactions and Promptpay currently accounted for 58% of total personal loan sales. For customer expansion, in this quarter, the Company launched “Cardless Transfer via PromptPay” which is a service for