Customers Type of loans Sept 30, 2020 Dec 31, 2019 Change Amount (Baht million) % Amount (Baht million) % (%) Retail Lending 162,289 62.8 145,223 61.0 11.8 Hire Purchase 122,183 47.3 107,612 45.2 13.5

December 31, 2020 Change Amount (Baht million) Ratio (%) Amount (Baht million) Ratio (%) (%) Retail Lending 174,330 63.6 168,187 62.7 3.7 Hire Purchase 131,539 48.0 127,009 47.3 3.6 Personal loan 7,791 2.8

as follows; Type of loans Dec 31, 2019 Dec 31, 2018 Change Baht million % Baht million % (%) Retail Lending 145,223 61.0 140,402 61.4 3.4 Hire Purchase 107,612 45.2 108,191 47.3 (0.5) Personal loan

Change Baht million % Baht million % (%) Retail Lending 140,477 60.2 140,402 61.4 0.1 Hire Purchase 105,279 45.1 108,191 47.3 (2.7) Personal loan 7,055 3.0 6,528 2.9 8.1 Micro SMEs loan 7,627 3.3 7,040 3.1

, 2019 Dec 31, 2018 Change Baht million % Baht million % (%) Retail Lending 140,477 60.2 140,402 61.4 0.1 Hire Purchase 105,279 45.1 108,191 47.3 (2.7) Personal loan 7,055 3.0 6,528 2.9 8.1 Micro SMEs loan

management loan and other loans. The breakdown of total loan portfolio is as follows; Type of loans Mar 31, 2018 Dec 31, 2017 Change Baht million % Baht million % (%) Retail Lending 129,085 63.3 125,954 65.3

Change Baht million % Baht million % (%) Retail Lending 129,085 63.3 125,954 65.3 2.5 Hire Purchase 104,609 51.3 103,926 53.9 0.7 Personal loan 5,941 2.9 5,745 3.0 3.4 Micro SMEs loan 5,485 2.7 5,031 2.6

) had total transactions of 1,734,915 transactions per month, increasing 5.1% QoQ.  Lending outstanding amount was Bt93mn (NPL 1.3%).  Number of “Boonterm kiosk” was 130,065. Business Overview For the

Change Baht million % Baht million % (%) Retail Lending 140,295 60.2 140,402 61.4 (0.1) Hire Purchase 106,420 45.7 108,191 47.3 (1.6) Personal loan 6,768 2.9 6,528 2.9 3.7 Micro SMEs loan 7,271 3.1 7,040

, GSB, BAAC, and SCB) had total transactions of 1,407,181 transactions per month, increasing 44.3% YoY.  Lending outstanding amount was Bt95mn (NPL 0.3%). Business Overview The Covid-19 pandemic is