provider channel that can support and facilitate the customers. Moreover, the Company also gradually launches promotional campaigns on Boonterm kiosks to encourage new customers and retain our existing
% YoY. The Company’s plan to retain and acquire customers is to provide diversified services and to develop the quality services to serve the customers’ needs. The Company offers the CRM activities to
THB mm or 0.9% from 31 December 2019, mainly due to • Decrease in retain earning regarding the impact of compliance the Thai financial reporting standards no.9 and no.16 • Interim dividend payment on 14
increased by THB 2,648.8 mm from THB 31,014.1 mm as of 31 December 2018, mainly from WHA-W1 exercise and increase in market price of REITs as well as increase in retain earnings. KEY FINANCIAL RATIOS 31
outstanding loans under financial assistance, all of which are in the retail lending segment. Of these, around 70% have been able to make repayments after the end of the relief period. As for non-retail
fund at an amount more than seventy five percent of its outstanding shares and representing more than seventy five percent of its total voting rights; 7 Amended by the Notification of the Capital Market
held by a fund at an amount more than seventy five percent of its outstanding shares and representing more than seventy five percent of its total voting rights; (f)7 the debt instruments issued by the
transactions concerning the money changing business; outstanding balance of all such accounts in all currencies at the end of each day must not exceed USD 50,000 or its equivalent. 4. Payment in Thai Baht of