percent, due to an increase in selling and administrative expenses excluding depreciation of 4.90 percent despite the increase in gross profit margin of 2.65 percent. Earnings Efficiency Return on Equity

optimise the efficiency of our overseas investments, which in turn is expected to deliver significant shareholder value. This includes progress in finding solutions to manage accounting treatment of currency

biomass increase by Baht 7.5 million as a result from improving of production efficiency, lead to an increase in electricity unit produced for the nine-month period for 2019 comparing to 2018. For Natural

order to maintain the unit’s efficiency coinciding with the Company’s crude run plan, while other units in the refinery were still operating as normal. 8 Management Discussion and Analysis of Business

to change the image of the brand, prospect customer and planned to change marketing strategy together with the management way for better efficiency. Therefore, the Company sold the right to claim of

, consultants, staff training, and marketing and advertising activities, suspending new hires • Optimizing staff by using technology to promote work efficiency and reduce overtime expenses • Renegotiating with

ensure work efficiency and effectiveness to satisfy changing customer’s demand. Various business strategies and marketing plans to be implemented after COVID-19 were crafted especially for each business

staff travel, consultants, staff training, and marketing and advertising activities, suspending new hires • Optimizing staff by using technology to promote work efficiency and reduce overtime expenses

take-home or delivery services only. The Group placed importance on maintaining continuity in providing efficient services to our customers and therefore the Group focused on improving the efficiency of

the increase in gross profit margin of 2.99 percent, but the increase selling and administrative expenses excluding depreciation of 1.60 percent. Earnings Efficiency Return on Equity (ROE): The