IPD which posted 28% growth yoy due to epidemics, weather change as well as increasing number of beds in service. Cost of Hospital Operations Cost of hospital operations in 2Q’18 and 1H18 increased by

transfer fees for commercial banks will depend on the rate of service acceptance and the volume of PromptPay transactions. V2 24/08/60 09:22 น. 3 Overall Picture of the Bank and its Subsidiaries Million Baht

1.2 (96.8%) 2. Revenue from services 210.4 239.8 204.1 (14.9%) (3.0%) 411.8 443.8 7.8% 2.1 Fully Outsourced Contact Center Management Service 160.7 163.9 145.1 (11.5%) (9.7%) 314.3 309.0 (1.7%) 2.2

the year ended 31 March 2019 Ratio 2018 Ratio Increase / (Decrease) Amount Ratio Service revenue 480.92 100% 385.75 100% 95.17 24.67 Other income 2.06 0.43% 1.43 0.37% 0.63 44.08 Cost of service 404.10

Baht 83 million or (22%) from Baht 383 million in Q3/2018 to Baht 466 million in Q3/2019. The increase was derived from all business units: engineering service, management service, solar energy, and

revenue from main business 3,797 3,971 (174) -4.4 Interest income from the MRT Purple Line Project 80 99 (19) -19.2 Other income 12 55 (43) -78.2 Total revenues 3,889 4,125 (236) -5.7 Cost of service 2,495

from sales & service 810.47 744.99 65.48 8.8% Other income 6.47 7.06 -0.59 -8.4% Total revenue 816.94 752.05 64.89 8.6% Cost of goods sold & service 700.82 646.00 54.82 8.5% Selling expenses 14.83 19.87

: Baht millions) For the year ended 31 st March Consolidated financial statement Apr 2018 - Mar 2019 Apr 2017 - Mar 2018 Change % Change Revenue from sales & service 3,293.90 3,376.19 -82.29 -2.4% Other

: Baht millions) For the year ended 31 st March Consolidated financial statement Apr 2017 - Mar 2018 Apr 2016 - Mar 2017 Change % Change Revenue from sales & service 3,376.19 3,199.82 176.37 5.5% Other

from sales & service 853.77 810.47 43.30 5.3% Other income 6.29 6.47 -0.18 -2.8% Total revenue 860.06 816.94 43.12 5.3% Cost of goods sold & service 743.25 700.82 42.43 6.1% Selling expenses 16.10 14.83