agent; (3) a mutual fund supervisor; (4) a private fund custodian; (5) a derivatives business operator; “claimant” means any person who is caused damage by the act of the respondent or any other person

: Arbitral Process (No. 3) dated 13 October 2004. Clause 3. In this Notification: “respondent” means any of the followings: (1) a securities company; (2) a local share selling agent; (3) a mutual fund

(No. 3) dated 13 October 2004. Clause 3. In this Notification: “respondent” means any of the followings: (1) a securities company; (2) a local share selling agent; (3) a mutual fund supervisor; (4) a

Numbers Consolidated Financial Statement Separate Financial Statement Q2/2017 Q2/2016 %variance Q2/2017 Q2/2016 %variance 1. Main income (million THB) 2,038.31 5,162.83 (60.52%) 1,665.18 4,661.26 (64.28%) 2

: Profit/Loss Statement in Q3/2017 and 2016 Numbers Consolidated Financial Statement Separate Financial Statement Q3/2017 Q3/2016 %variance Q3/2017 Q3/2016 %variance 1. Main income (million THB) 2,346.48

2017 and 2016 Table 1: Profit/Loss Statement in 2017 and 2016 Numbers Consolidated Financial Statement Separate Financial Statement 2017 2016 %variance 2017 2016 %variance 1. Main income (million THB

services 167.0 239.8 -30.4% 2.1 Fully Outsourced Contact Center Management Service 116.4 163.9 -29.0% 2.2 Outsourced Contact Center Facility 7.8 18.8 -58.6% 2.3 Outsourced Customer Service Representative

votes at this agenda. Related person Representative of major shareholders 1) Mr. Takenori Adachi 2) Mr. Akira Nakamichi 3) Mr. Hirotaka Abo 1) Mr. Shinji Sasaki 2) Mr. Tomohiko Kasai 3) Mr. Yasumichi

services 185.6 167.0 11.2% 2.1 Fully Outsourced Contact Center Management Service 133.4 116.4 14.6% 2.3 Outsourced Customer Service Representative 43.1 33.5 28.7% 2.2 Outsourced Contact Center Facility 5.6

. Revenue from services 172.7 185.6 -6.9% 2.1 Fully Outsourced Contact Center Management Service 114.2 133.4 -14.4% 2.2 Contact Center Facility Outsourced 1.2 5.6 -78.0% 2.3 Customer Service Representative