, who paid lower tariffs than other customer groups. Raw Water Volume (Million Cu.M) Quarter 1 2019 2018 YOY % Total distribution volume 77.35 61.93 15.42 24.90% Internal usage for tap water 7.89 7.72

value-added services and innovative products tailored to customer demands for fast, stable internet, along with enhanced home experiences through content bundles and IoT add- ons. Enterprise services have

Discussion and Analysis (MD&A) Page 2 of 16 Major Events in 2Q20 Mitigation plan for affected businesses during COVID-19 pandemic situation The Company re-opened all 34 malls in May 2020 according to

Discussion and Analysis (MD&A) Page 2 of 15 Major Events in 2Q20 Mitigation plan for affected businesses during COVID-19 pandemic situation The Company re-opened all 34 malls in May 2020 according to

was also benefited from the increase in 5G subscribers which still gives a 10-15% uplift in ARPU. AIS continues to prioritize customer experience by enhancing network and service quality and adopting

quarter revenue addition from TTTBB acquisition. FBB illustrated significant growth from TTTBB contribution and quality customer growth Fixed broadband revenue reached Bt7,118mn, demonstrated a robust

was 1,175 locations. The company opened 74 new service stations, most of which are standard service stations situated in areas with potential to generate higher thruput per station. Furthermore, 2018

growth YoY through quality commitment aiming to elevate customer experiences. Mobile revenue reported Bt118,130mn, increasing 1.2% YoY, driven by expanded Thai consumption and notable recovery in tourist

decreased, the consequence was derived from the weather condition affected to the customer which its resulted to delay their purchasing order, together with the deferring of some order delivery to Q3/2017

state that revenue can be recognized when customer obtains control of that good or service. In the past, the Group recorded revenue and cost of procurement and fabrication service by percentage of