Baht unless otherwise stated) Quarter 2 Change 2019 2018 Amount % Change Total Revenues 4,759 4,283 476 11.11% Sales and service income 4,613 4,004 610 15.23% Other income 140 195 -55 -28.20% Interest

10.21% Sales and service income 5,586 4,920 666 13.54% Gains on exchange rate 102 199 -96 -48.47% Other income 50 89 -38 -43.22% Cost of sales and services 4,912 4,421 491 11.11% Gross Profit 675 500 175

as “Gain from business acquisition” in Statement of Comprehensive Income. Sales and service income for the period ended 30 September 2020 and 2019 are presented below: Q3-2019 Q2-2020 Q3-2020 9M-2019

% THB Million % THB Million % Revenues Sales income 4.46 24.43% 4.43 24.37% 0.03 0.63% Service and rental income 13.73 75.18% 13.73 75.46% 0.00 0.00% Other income 0.07 0.39% 0.03 0.17% 0.04 129.03% Total

expenses 1,713.7 1,557.6 1,357.0 156.1 10.0 356.7 26.3 Profit for the period 142.7 121.6 117.2 21.1 17.4 25.5 21.8 In Q3-2022, The Thai Economy improved from the previous quarter. This is because the service

%) 2.1 Fully Outsourced Contact Center Management Service 164.2 145.1 116.6 (19.7%) (29.0%) 478.5 425.5 (11.1%) 2.2 Outsourced Contact Center Facility 22.0 7.6 15.0 98.3% (31.7%) 68.1 41.4 (39.2%) 2.3

interest margin 2.48% 2.46% 2.34% 0.02% 0.14% Net fees and service income to operating income ratio 23.9% 24.3% 24.1% (0.4)% (0.2)% Expense to operating income ratio 42.6% 56.2% 39.9% (13.6)% 2.7% Return on

) for the period attributed to equity holders of the company (7.99) (24.78) 68% (21.65) 63% Revenue and profit Sales revenue from quarter 1/2020 of 394.13 million Baht, an increase of 114.70 million Baht

% 2,472 0.9% Interest Coverage (times) 14 13 13 Current Assets 34,841 12% 34,017 12% Debt Service Coverage Ratio (times) 7.3 4.4 17 Spectrum license 107,524 38% 105,587 37% Return on Equity 75% 65% 65

June 2019 Ratio 2018 Ratio Increase / (Decrease) Amount Ratio Service revenue 537.80 100% 429.18 100% 108.62 25.31 Other income 8.39 1.56% 6.53 1.52% 1.86 28.53 Cost of service 460.91 85.70% 331.19 77.17