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. However, intense price competition resulted in 11%YoY drop in ARPU. AIS Fibre revenue in FY20 grew 22%YoY and accounted for 5.3% of AIS core service revenue. Enterprise business grew with digitalization

party products. Note: 1/ Energy Drinks and Sport Drinks 2/ Drinking Water, 3-in-1 Coffee and RTD Coffee Sales of branded products by own manufacture were THB 3,371 million, up by THB 176 million or 5.5

), by setting up a team to oversee business in these countries including picking the business partners among the group to continuously maintain standard of products and services of the Company

947.96 (18.38) (1.94) Return on Equity (ROE) (%) 33.67% 26.37% 7.30% Return on Assets (ROA) (%) 20.72% 17.67% 3.05% Remark: * Calculated based on the number of issued and paid-up ordinary shares deducted

partners in each country in cooperatively setting up strategic plans to select the right products and marketing strategy for each focused country, such as emerging countries in ASEAN as well as China. Sales

online meetings; arranging and facilitating flexible working times and work from home where possible; social distancing practices; setting up alcohol-based hand sanitizing stations; installing thermal

(IMA) Control Environment 1. The organization demonstrates a commitment to integrity and ethical values. Questions Yes No 1.1 The board of directors and the management set up principles and guidelines

) (%) 20.78% 21.16% (0.38)% Return on Assets (ROA) (%) 13.74% 13.16% 0.58% Remark: * Calculated based on the number of issued and paid-up ordinary shares deducted by the number of treasury share GP = Gross

% 13.74% 3.93% Remark: * Calculated based on the number of issued and paid-up ordinary shares deducted by the number of treasury share GP = Gross Profit, EBITDA = Earnings before Interest, Tax, Depreciation