Management Discussion and Analysis for the Year 2018 Business Overview Business overview of One to One Contacts Public Company Limited and its subsidiaries (“the Group”) for the year 2018 compared to

Management Discussion and Analysis for the First Quarter of Year 2019 Business Overview Business overview of One to One Contacts Public Company Limited and its subsidiaries (“the Group”) for the

quality while enhancing efficiency and productivity. Enterprise services rise on economic certainty and continual digital transformation trend Non-mobile enterprise business reported revenue of Bt1,821mn

discontinuing fixed-speed unlimited plans, which have been limiting data monetization. As majority of fixed- speed unlimited subscriptions came in 2H18 with one-year validity, an uplift in blended ARPU remained

services, harmonizing people and processes, and aligning products to deliver enhanced broadband experience. Enterprise services maintained the growth from digitalization demand amid economic challenges Non

revenue for HR Solutions. HR Solution suffered a dip of 3.72mb or -11.6% due to the recognition of a one-off license fee for a big project in Q1 2018. Financial Solutions registered a marginal increase in

revenue for HR Solutions. HR Solution suffered a dip of 5.84mb or -17.0% due to the recognition of a one-off license fee for a big project in Q1 2018. Financial Solutions registered a marginal increase in

18.22Mb included one-offs expenses for IPO of 8Mb plus 10.22Mb increase attributed to upgraded IT expenses, more staff for business expansion, salary increased for staff, recruitment fee for recruiting

enterprise business. 2. In 2Q20, the NBTC mandated measures to support mobile users during pandemic situation, including 10GB free data and 100 minutes free voice calls per eligible subscriber requiring

Management Discussion and Analysis for the Second Quarter of Year 2017 Business Overview Business overview of One to One Contacts Public Company Limited and its subsidiaries (“the Group”) for the