Results (Unit: Million Baht) Items Quarter Variance 1/2018 1/2017 Amount (%YoY) Net interest income 1,209.7 1,195.5 14.2 1.2 Net non-interest income 732.6 345.3 387.3 112.2 Operating income 1,942.3 1,540.8

declined from the contractions in vehicle sales in line with the weakened household income from lower income, employment and consumer confidence coupled with the already high household debt level

profit is Bt145.01mn increasing 10.1% YoY. 2 Forth Smart Service Public Company Limited (FSMART) 1Q18 Management Discussion and Analysis Financial Summary Income Statement MB % MB % MB % Income from

Mn % (1) THB Mn % (1) Revenue from Sales and Service 708.4 94.0% 739.4 96.6% Franchise Fees Income 21.0 2.8% 17.3 2.3% Other Income 23.9 3.2% 8.5 1.1% Total Revenue 753.3 100.0% 765.2 100.0% Revenues 6

% 15,333.1 100.0% (268.8) (1.8%) Rental income 487.2 3.2% 553.0 3.6% (65.8) (11.9%) Other income 468.0 3.1% 489.4 3.2% (21.4) (4.4%) Total revenues 16,019.5 106.3% 16,375.5 106.8% (356.0) (2.2%) Cost of sales

local and international customers. • Utilities income decreased by 4.5%, standing at THB 534.0 mm, mainly from lower excessive charge. However, if excluding the revenue from excessive charge, utilities

follows. Financial performance Statement of income Consolidated Financial Statements for Quarter 3 of 2020 Quarter 3 of 2019 Change (Unaudited but reviewed) (Unaudited but reviewed) Increase (Decrease) THB

the year and from additional government measures to support low-income households, although these may gradually decrease. Private investment was also expected to slow down due partly to a decline in

ASEAN countries. Regarding domestic demand, private consumption expenditure grew at a slower pace amid supports from the government’s economic stimulus measures due to the declining household income and

Management Business.” 4.1 Net profit and Total Comprehensive Income for Q4/2019 and year ended December, 31 2019 Consolidated Unit: Baht million 2019 2018 Change (% yoy) Q4-19 Change (%qoq) Change (% yoy