10.56 Total Revenue from Sales and Services 4,747.55 98.39 4,329.35 99.68 418.20 9.66 Gain on Sales of Fixed Assets 64.21 1.33 1.67 0.04 62.54 3,744.91 Gain on Foreign Exchange Rate – Net 4.96 0.10 4.61

21.68 0.57 Revenues from Services 345.62 8.26 314.47 7.56 31.15 9.91 Total Revenue from Sales and Services 4,171.13 99.68 4,118.30 98.98 52.83 1.28 Gain on Sales of Fixed Assets 3.89 0.09 31.33 0.75

on Sales of Fixed Assets 62.93 4.51 0.02 - 62.91 314,550.00 Gain on Foreign Exchange Rate – Net 0.78 0.06 1.78 0.15 (1.00) (56.18) Other Revenue 1.84 0.13 1.78 0.15 0.06 3.37 Total Other Revenue 65.55

87.01 (70.38) (5.80) Revenues from Services 90.35 7.30 115.64 8.29 (25.29) (21.87) Total Revenue from Sales and Services 1,233.51 99.70 1,329.18 95.30 (95.67) (7.20) Gain on Sales of Fixed Assets 2.48

44.54 115% Q4 2019 Q4 2018 FY 2019 FY 2018 Return on Equity (ROE) -7.02% 15.28% 1.33% 14.45% Return on Assets (ROA) -2.72% 7.38% 0.51% 6.98% Return on Fixed Assets (ROFA) 11.83% 26.84% 17.72% 29.17% Debt

105.85 14.58 13.78% Q1 2018 Q1 2017 FY 2018 FY 2017 Return on Equity (ROE) 14.23% 16.92% 14.23% 16.92% Return on Assets (ROA) 7.03% 10.28% 7.03% 10.28% Return on Fixed Assets (ROFA) 29.09% 36.06% 29.09

period 63.72 113.16 -49.44 -44% Q2 2018 Q2 2017 FY 2018 FY 2017 Return on Equity (ROE) 17% 16% 16% 16% Return on Assets (ROA) 8% 10% 7% 10% Return on Fixed Assets (ROFA) 35% 33% 32% 34% Debt/Equity Ratio

Perlaki Mr. Krishnan Subramanian Aylur Authorized Director Authorized Director Q3 2018 Q3 2017 FY 2018 FY 2017 Return on Equity (ROE) 9% 7% 14% 14% Return on Assets (ROA) 5% 4% 7% 8% Return on Fixed Assets

Limited (FSMART) 1Q2020 Management Discussion and Analysis Costs and Expenses 1) Cost of services in 2Q2020 was Bt546.49mn, increasing from 79.7% to 82.0% of total revenues from core business, from fixed

-Fixed Deposit Account, Current Account, Fixed Deposit Account, Tax-Free Deposit Account and Foreign Currency Deposit, etc. 2. Loan Services The bank has divided the customers into segments to deeply