133.4 136.6 2.4% 8.6% 242.3 270.0 11.5% 2.2 Outsourced Contact Center Facility 7.2 5.6 2.0 (63.9%) (71.8%) 14.9 7.6 (49.1%) 2.3 Outsourced Customer Service Representative 34.1 43.1 41.1 (4.7%) 20.3% 67.6
%) 309.0 242.2 (21.6%) 2.2 Outsourced Contact Center Facility 7.6 7.8 7.2 (7.7%) (5.3%) 26.4 15.0 (43.2%) 2.3 Outsourced Customer Service Representative 35.0 33.5 34.1 1.8% (2.6%) 71.1 67.6 (4.9%) 2.4
129.1 136.6 137.0 0.2% 6.1% 371.4 407.0 9.6% 2.2 Outsourced Contact Center Facility 6.7 2.0 2.0 (1.8%) (70.5%) 21.7 9.6 (55.7%) 2.3 Outsourced Customer Service Representative 34.1 41.1 40.7 (0.8%) 19.4
Service 136.6 114.2 108.3 (5.2%) (20.7%) 270.0 222.5 (17.6%) 2.2 Contact Center Facility Outsourced 2.0 1.2 4.3 247.1% 111.2% 7.6 5.5 (27.8%) 2.3 Customer Service Representative Outsourced 41.1 47.3 46.8
operators and can start saving consistently and confidently with the “Aom No.5” campaign.” Mrs. Chavinda Hanratanakool, AIMC Chairperson, as the representative of investment management companies, gave an
กำรซ้ือขำยหน่วยลงทุน และมีตวัแทน (local representative) ท ำหนำ้ท่ีประสำนงำน ดำ้นกำรเปิดเผยและจดัส่งขอ้มูล เป็นตน้ 2 มีก ำหนดเวลำใหแ้ต่ละประเทศสมำชิกตอ้งออกหลกัเกณฑร์องรับภำยในประเทศให้เสร็จภำยในปลำยปี 2560
บริการจัดหาลูกคาสัมพันธ (Customer Service Representative Outsourced) สําหรับป 2562 มี จํานวน 181.8 ลานบาท เพ่ิมขึ้น 40.6 ลานบาท หรือคิดเปนรอยละ 28.8 เม่ือเปรียบเทียบกับปกอน โดยสวนใหญ เพ่ิมขึ้นจา
Outsourced Contact Center Facility 22.0 18.8 7.6 (59.6%) (65.6%) 46.1 26.4 (42.8%) 2.3 Outsourced Customer Service Representative 19.7 36.2 35.0 (3.4%) 77.9% 37.7 71.1 88.5% 2.4 Maintenance Service 8.0 20.9
6.7 (6.9%) (55.3%) 41.4 21.7 (47.6%) 2.3 Outsourced Customer Service Representative 33.3 34.1 34.1 (0.0%) 2.4% 104.5 101.7 (2.7%) 2.4 Maintenance Service 14.0 9.3 5.0 (46.2%) (64.3%) 51.3 23.5 (54.2
Branch.Rangsit since March 22, 2020. However, the Group can provide services through online ordering channel (E-Commerce) and direct phone ordering to our sales team and sales representative as usual. By the way