Life Assurance Public Company Limited and our business partners, for service quality improvements in order to deliver an excellent customer experience. In keeping with changing customer expectations, we

our aspiration to become “Customers’ Life Platform of Choice”, meaning the most-preferred platform that can meet customers’ needs in every aspect of their lives, in order to deliver an excellent

excellence, with greater consideration of consumer protection in order to deliver excellent financial products and an unsurpassed service experience to all our customers. Meanwhile, KBank places equal

– economy, society and environment – under good corporate governance and appropriate risk management. Guided by the Customer Centricity strategy and resolution of delivering an excellent customer experience

Thailand Taxonomy has been inaugurated with the objective to assist business and public sectors with a unified standard that can be used as a tool of reference in classifying environmental-friendly

Thailand Taxonomy has been inaugurated with the objective to assist business and public sectors with a unified standard that can be used as a tool of reference in classifying environmental

procuring program rights and entered into a negotiation with the Company over the return of an outstanding amount of program rights and changed the entity who will be responsible for purchasing program rights

reduction. However, outstanding loss remained due to 1) sales shrinkage; 2) higher cost as a result of higher depreciation from investments in machinery; 3) higher financial costs from investments; and 4) one

an excellent customer experience. We have collaborated with our partners, cross-industry and cross-border, to create ecosystem partnerships under the “KASIKORNBANK and Beyond” concept. All of these

improvements in order to deliver an excellent customer experience, along with the development of technological solutions, all with the aim of becoming “Customers’ Life Platform of Choice”. In the first quarter