Outsourced Customer Service Representative 24.0 35.0 33.3 (4.6%) 39.1% 61.7 104.5 69.4% 2.4 Maintenance Service 10.9 16.4 14.0 (14.9%) 28.8% 24.6 51.3 108.9% Total 239.4 204.1 180.1 (11.8%) (24.8%) 687.7 625.1

133.4 136.6 2.4% 8.6% 242.3 270.0 11.5% 2.2 Outsourced Contact Center Facility 7.2 5.6 2.0 (63.9%) (71.8%) 14.9 7.6 (49.1%) 2.3 Outsourced Customer Service Representative 34.1 43.1 41.1 (4.7%) 20.3% 67.6

%) 309.0 242.2 (21.6%) 2.2 Outsourced Contact Center Facility 7.6 7.8 7.2 (7.7%) (5.3%) 26.4 15.0 (43.2%) 2.3 Outsourced Customer Service Representative 35.0 33.5 34.1 1.8% (2.6%) 71.1 67.6 (4.9%) 2.4

129.1 136.6 137.0 0.2% 6.1% 371.4 407.0 9.6% 2.2 Outsourced Contact Center Facility 6.7 2.0 2.0 (1.8%) (70.5%) 21.7 9.6 (55.7%) 2.3 Outsourced Customer Service Representative 34.1 41.1 40.7 (0.8%) 19.4

Service 136.6 114.2 108.3 (5.2%) (20.7%) 270.0 222.5 (17.6%) 2.2 Contact Center Facility Outsourced 2.0 1.2 4.3 247.1% 111.2% 7.6 5.5 (27.8%) 2.3 Customer Service Representative Outsourced 41.1 47.3 46.8

million THB i.e. 5,100 million THB in 2018, 1,800 million THB in 2019 and 330 million THB of the subsidiary company. After Revision -Translation- 2 Performance in Q1/2018 and 2017 Consolidated financial

company. After Revision -Translation- 2 Performance in Q3/2017 and 2016 Consolidated financial statements The net profit of the Company and subsidiary companies decreases 106.78 million THB or 34.50% i.e

projects in Q3 and Q4 with the combined value of 12,000 million THB. After revision -Translation- 2 Performance in Q2/2018 and 2017 Consolidated financial statements The net profit of the Company and

Company’s finance cost is Baht 8.73 million dramatically increased from quarter 1/2019 by Baht 4.46 million, which mostly resulted from the revision of Thai Financial Reporting Standards No. 16 which

increased from quarter 2/2019 by Baht 11.37 million, which mostly resulted from the revision of Thai Financial Reporting Standards No. 16 which effective since January 1, 2020. Net Profit (Loss) for the