temporarily closedown shopping malls and shopping centers. In addition, the cloud kitchens helped facilitate food delivery drivers (Riders) and maintained normal delivery fees for customers who are in the

proportion of sales from dessert café (Dine-in) which has a higher gross profit margin than sales from takeaways or purchasing through food delivery services. GROSS P ROFIT a nd GROSS P ROFIT MARGIN: • The

sales, e.g., revenue from franchise stores, dealers, and online  Revenue from other services, e.g., delivery, installation services, and revenue from home, such as moving service, cleaing service

% 5,881 58.9% 3.3% Dusit Thani PLC Management Discussion and Analysis 4Q18 and FY2018 P a g e | 8 Profitability ratio remained resilient in 2018, showing improved Gross profit margin but net profit margin

. • Resilient contribution from new malls in 2017, namely CentralPlaza Nakhon Ratchasima and CentralPlaza Mahachai. Net leaseable area (sqm) 4Q16 3Q17 4Q17 CPN in BMA 14 912,693 94 90 91 CPN in Provinces 18

remained resilient, despite a global slow-down in demand and weak outlook for automobiles. Lifestyle, on the other hand, has been adversely impacted due to stocks overhang and impacted by US- China trade

in revenue driven by strong net addition of 81k. Enterprise non-mobile remained resilient and grew 8%YoY and 6%QoQ in revenue from rising demand for Cloud, Data center and enterprise solution following

ทางออนไลน์และคอลเซ็นเตอร์ เช่น SHOP4YOU, Click and Collect, Same-day และ Next-day Delivery นอกจากนี ้บริษัทไดม้ีการประชาสมัพนัธแ์ละกระตุน้ยอดขาย ทัง้ทางเว็บไซตแ์ละสือ่ สงัคมออนไลนต์่างๆ เช่น เฟสบุ๊คไลฟ์

services in mid-March 2020 and adjusted its strategy for delivery service in late April. Ready-to-cook food distribution business under “Khong Thai” brand has been temporarily ceased. 2Q2020 and 6M2020

has adjusted its strategy for delivery service only. At present, the company is adjusting its business expansion plan to postpone the opening of new outlets this year. • Ready-to-cook food distribution