in 2018 was –3.5% , same level as in 2017, following continued handset campaigns. Cost & Expense In 2018, cost of service was Bt76,700mn increasing 15% YoY due to higher D&A and cost of the partnership

Finance costs comprise of interest expense from loans for the new investment projects, amortisation of prepaid transaction cost of borrowings and interest expense from lease liabilities. Finance costs

cost and interest 13 9 30% Employee benefit obligations - Past service cost - (23) (100%) Income tax expense - 11 (100%) 791 1,032 (31%) Changes in operating assets and liabilities Trade accounts

& Device margin was negative at -1.2%, compared to +2.5% in 2Q20 due to decline in high margin devices sale from weak economy Cost & Expense In 3Q20, cost of service was Bt20,377mn, flat QoQ but decreasing

, laboratory expense and tourism cost by Baht 30.26million, Baht 5.15million, Baht 2.68 million and Baht 7.50 million, respectively. 1.4 Distribution cost and administrative expenses 1.4.1 Distribution cost Unit

.(Dec.) % Inc.(Dec.) Services income 79.61 62.06 (17.55) -22.05% 190.09 126.87 (63.22) -33.26% Cost of rendering of services (56.68) (49.49) 7.19 -12.69% (133.67) (100.51) 33.16 -24.81% Gross profit 22.94

9M2023 Inc.(Dec.) % Inc.(Dec.) Services income 72.11 91.59 19.48 27.02% 262.20 218.46 (43.74) -16.68% Cost of rendering of services (51.49) (67.57) (16.09) 31.24% (185.16) (168.09) 17.07 -9.22% Gross

Company has more advertising in various media in order to publicize and promote the content, resulting in a decrease in net profit ratio (ROS) from 16.24% in 2017 to 16.00% in 2018. The total expense to

expense to total revenue ratio for the nine-month period ended 30 September 2017 and 2018 were 11.85% and 13.55%, respectively. Baht Million 9M/60 9M/61 +/(-) +/(-) % Total revenues 873.61 1,058.85 185.24

.(Dec.) % Inc.(Dec.) Services income 128.03 79.61 (48.42) -37.82% 262.78 190.09 (72.69) -27.66% Cost of rendering of services (87.66) (56.68) 30.98 -35.34% (179.70) (133.67) 46.03 -25.62% Gross profit