consultant and client in case of disputes or complaints as well as prevent problems resulted from such trading orders, thereby enhancing market confidence as a whole."

? intention and brought about disputes between the clients and the investment consultants as well as the securities firms. Therefore, the SEC urges collaboration among investors not to make such authorization

will be useful for investor contact and client in case there are disputes over trading orders sending. Taping the conversation between investor contact and client is a requirement that in line with

financial institutions. However, after the Company has settled the disputes, it may result in the Company having the opportunity to obtain the financial support from financial institutions for working capital

principles in order to prevent disputes or risks to the company such as risks to reputation.In the past, SEC participated in this matter by attending a seminar organized by the Ministry of Justice and the

effective handling of complaints and disputes arising from trading services with respect to derivatives, or from use of its services, by taking at least the following actions: (1) set out written rules on

) establishing an efficient management system for handling complaints or disputes in connection with provision of services as securities registrar; (6) facilitating the examination of the securities register for

year 2019 2 5. The Settlement of Disputes by Extension of the periods of Concession Agreements On February 18, 2020, the Council of Ministers’ Meeting agreed to amend the Agreements for Settlement of the

conducted transparently and legitimately by mainly taking into account the benefits of the nation. In this regard, EXAT and the Company/the subsidiary have reached a mutual agreement to settle the disputes in

of Shareholders No.1/2019 On March 18, 2019, the Extraordinary General Meeting of Shareholders approved the Company and the subsidiary to settle the disputes with the Expressway Authority of Thailand