. 2716, covering land area of 0 – 1 – 0 rai (100 square wah) (4) Land title deed no. 59109 (13358) land no. 55 survey page no. 3135, covering land area of 1 – 2 – 39.40 rai (639.40 square wah) Outstanding

having outstanding sustainability performance. These mark another step for us to be a world-class energy company with solid fundamental and sustainable growth. We wish all shareholders and investors would

(THSI) list. This marks another step for us to be a world-class energy company with outstanding performance on environment, social and governance (ESG) aspects. We wish all stakeholders would continuously

FY20.  Depreciation & amortization was Bt38,601mn, increasing 5.5%YoY from 2600MHz spectrum acquisition in 1Q20 and 4G/5G network expansion offsetting with fully depreciated 3G network equipment

and 7.0% QoQ came largely from TTTBB’s assets and lease agreement, while the impact from the new 700MHz spectrum offset with fully depreciated asset in the quarter. Network OPEX rose 5.3% YoY and 3.0

4.22 million, due to in quarter 1/2017 the group began to recognize revenue in Mid-January but in quarter 1/2018 the group has fully recognized revenue in every month. (Unit : Million Baht) 2018 2017

%) 2.1 Fully Outsourced Contact Center Management Service 164.2 145.1 116.6 (19.7%) (29.0%) 478.5 425.5 (11.1%) 2.2 Outsourced Contact Center Facility 22.0 7.6 15.0 98.3% (31.7%) 68.1 41.4 (39.2%) 2.3

. However, the increase in costs is mainly due to investments to build the foundation for future business growth, while some investments cannot generate revenue immediately, and some investments are not fully

. Revenue from services 796.8 874.4 -8.9% 2.1 Fully Outsourced Contact Center Management Service 540.4 647.0 -16.5% 2.2 Outsourced Contact Center Facility 54.0 86.6 -37.6% 2.3 Outsourced Customer Service

อนุญาตหรือรายงานในแตละขั้นตอนได 2 รูปแบบคือ แบบไรกระดาษ (“fully paperless”) หรือ แบบไรกระดาษบางสวน (“partially paperless”) โดยสรุปไดดังน้ี 1.1 fully paperless สง online เอกสารทั้งหมดทีรั่บรองขอมูล