, 2016, and 2015 Unit: Baht million 2017 % 2016 % Increased (Decrease) % 2015 % Increased (Decrease) % Revenue from sales and services 49,269.3 100.00 46,887.3 100.00 2,382.0 5.1% 46,938.2 100.00 2,331.1

and Olé Mini Sugar Free. However, the growth was partly offset by the decline in OEM-personal care. 1H’19 the Company’s gross margin improved to 35.0%, +330bps YoY. Gross profit increased by THB 614

Ratio 2018 Ratio Increase / (Decrease) Amount Ratio Service income 2,220.88 100.00% 1,832.11 100.00% 388.77 21.22 Cost of service 1,868.61 84.14% 1,454.70 79.40% 413.91 28.45 Gross Profit 352.27 15.86

million in 3Q17 and 9M17, respectively. The main drivers were attributable to a decrease in room revenue due to three hotel renovations and an increase in administrative expenses to support business

849.62 Increase(Decrease) (2.39) 65.91 4.62 74.26 142.40 Compared revenue for 6 months (Million Baht) 3 of 8 Operating results classified by business are as follows: Management service business Revenue

gross profits from program rights business for the three-month period ended 31 March 2020 and 2019 in a total of THB 175.58 million and THB 179.69 million, respectively, a decrease of 2.29%. The gross

Ratio 2017 Ratio Increase / (Decrease) Amount Ratio Service revenue 1,832.11 100.00% 1,396.37 100.00% 435.74 31.21 Other income 18.00 0.98% 5.96 0.43% 12.04 202.01 Cost of service 1,454.70 79.40% 1,054.29

performance of the Company three-month for the Quarter 1/2020 ended 31 March 2020 are as follows: change Q1/2020 Q1/2019 increase (decrease) Sales 224.5 213.9 5.0% Other income 1.9 10.8 -82.3% Cost of sales

due to the decrease in Chinese tourists, there was impact from closed partial hotel’s area for renovation Ibis Styles Chiangmai Hotel in the third quarter of 2019 and the smoke pollution crisis in

16.50% compared to the revenue of 2018, mainly due to the decrease in Chinese tourists, there was impact from closed partial hotel’s area for renovation Ibis Styles Chiangmai Hotel in the third quarter of