. Revenue from services 796.8 874.4 -8.9% 2.1 Fully Outsourced Contact Center Management Service 540.4 647.0 -16.5% 2.2 Outsourced Contact Center Facility 54.0 86.6 -37.6% 2.3 Outsourced Customer Service

อนุญาตหรือรายงานในแตละขั้นตอนได 2 รูปแบบคือ แบบไรกระดาษ (“fully paperless”) หรือ แบบไรกระดาษบางสวน (“partially paperless”) โดยสรุปไดดังน้ี 1.1 fully paperless สง online เอกสารทั้งหมดทีรั่บรองขอมูล

cost of hospital operations: 1. Cost incurred from fully operational of new hospital ( Wattanapat Ao-Nang Hospital). The major cost of hospital operations consist of overtime pay, doctor fee, cost of

% 1.1 Turnkey Total Solutions 0.9 3.2 2.7 (17.1%) 200.5% 2.1 5.9 182.8% 2. Revenue from services 176.5 185.6 183.0 (1.4%) 3.7% 343.4 368.6 7.3% 2.1 Fully Outsourced Contact Center Management Service 125.8

Solutions - 1.2 0.9 (25.0%) - 1.2 2.1 75.0% 2. Revenue from services 204.1 167.0 176.5 5.7% (13.5%) 443.8 343.4 (22.6%) 2.1 Fully Outsourced Contact Center Management Service 145.1 116.4 125.8 8.1% (13.3

17.8% 1.1 Turnkey Total Solutions 5.1 2.7 2.7 (1.3%) (48.3%) 7.3 8.6 17.8% 2. Revenue from services 174.9 183.0 185.1 1.2% 5.9% 518.3 553.7 6.8% 2.1 Fully Outsourced Contact Center Management Service

71.7% 1.1 Turnkey Total Solutions 2.7 4.7 5.5 16.7% 102.9% 5.9 10.2 71.7% 2. Revenue from services 183.0 172.7 169.3 (2.0%) (7.5%) 368.6 342.0 (7.2%) 2.1 Fully Outsourced Contact Center Management

อนญุาตหรือรายงานในแต่ละขัน้ตอนได ้2 รูปแบบคือ แบบไรก้ระดาษ (“fully paperless”) หรือ แบบไรก้ระดาษบางสว่น (“partially paperless”) โดยสรุปไดด้งันี ้ 1.1 fully paperless สง่ online เอกสารทัง้หมดที่รบัรองขอ้มลู

strengthens its financial position and ready to be one of the leading of insurance company in Thailand. The business plan of JP Insurance will utilize the resource from the Jaymart Group of Companies under

responsible for and approving all risk matters and will also be a member of the Risk Management Committee and all its sub-committees as well as the Debt Recovery Committee and the Human Resource Committee. 3