of 2021. The fixed broadband market continued to grow healthily following work and learn from the home trend while the price competition was slightly improved as the operators had been focusing on

to improved sales growth. Page 5 of 10 Management Discussion & Analysis Q3/2024 Revenue from the wholesale business declined in the dealer segment due to competition from major players in each region

due to the allowance for doubtful accounts from debtors. However, the Company has improved its operations as details below. 1. Quality customer selection, the Company has revised the credit approval

control and negotiation for rental expenses reduction according to the COVID-19 outbreak. • Selling expenses to total revenue in Q1/2021 was 31.5%, improved by 3.0% from Q1/2020. The improvement was due to

have managed to drive productivity and delivered our services with better efficiency in the use of resources. Gross Profit As a combined result of improved revenue and reduced cost of services, we booked

). The growth in cost of services was in line with the growth in revenue. As the end of 2019, we have slightly improved the gross margin from 45.4% to 45.9%. Gross Profit As a result of overall

accounting for 14.4 percent of total revenue. This was due to the improved efficiency in debt collection and the management of non-performing debt of the Company has been trusted by financial institutions. The

982.3 169.9 21.5% (21.8) (2.2)% Profit Attribute to Equity Holders of the Company 133.3 110.9 108.0 22.4 20.2% 25.3 23.4% In the first quarter of 2017, the Company's total revenue increased from Q4-2016

company has improved the sales process with customers by changing the way of contracting with customers into short-term contracts to manage the risk of freight costs that are fluctuating. Administrative

additional 7 branches opened in first 9 months of 2019 • Selling expense to total revenue in 9M/2019 was 26.6% which improved by 5.5% from 9M/2018. The decrease was mainly from significant increase in sales