Premises and equipment expenses 185.1 182.3 1.5 176.8 4.7 367.4 348.3 5.5 Other expenses 154.3 139.3 10.8 152.0 1.5 293.6 285.8 2.7 Total 689.0 673.2 2.3 655.7 5.1 1,362.2 1,278.0 6.6 LH Financial Group

/2020 % Inc. (dec.) yoy qoq Other operating expenses 881 1,169 681 (22.7) (41.7) Employee expenses 464 598 391 (15.7) (34.6) Directors’ remunerations 7 8 1 (85.7) (87.5) Premises and equipment expenses 54

the Thai governmental agencies to temporarily close the premises in various provinces in Thailand to prevent the spread of the COVID- 19, the Company had to temporarily close most branches of Index

7 8 1 (85.7) (87.5) Premises and equipment expenses 54 56 53 (1.9) (5.4) Taxes and duties 288 201 110 (61.8) (45.3) Impairment loss on properties for sale (reversal) (14) (15) (12) 14.3 20.0

fees and service income decreased. Operating expenses decreased by Baht 495 million, due to a decline in premises and equipment expenses. Impairment loss of loans and debt securities rose by Baht 2.7

business model is heavy weighted on non-recurring revenue due to the on premises sales for its software and the sales of hardware. Non-recurring revenue in the HR Solution grew 56,41mb but was partially

12,538 (0.4)% Directors’ remuneration 46 33 43 39.4% 7.0% 80 63 27.0% Premises and equipment expenses 2,916 2,191 2,821 33.1% 3.4% 5,107 5,006 2.0% Taxes and duties 863 864 837 (0.1)% 3.1% 1,727 1,717 0.6

disposal of assets decreased. However, operating expenses declined by Baht 908 million, due predominantly to a decrease in premises and equipment expenses and other expenses. Impairment loss of loans and

(%) Personnel expenses 6,676 6,563 6,463 1.7% 3.3% 13,239 13,133 0.8% Directors’ remuneration 54 34 46 58.8% 17.4% 89 81 9.9% Premises and equipment expenses 3,147 2,738 2,960 14.9% 6.3% 5,885 5,183 13.5% Taxes

dividend income and gains on tradings and foreign exchange transactions increased. Operating expenses rose by Baht 782 million from higher premises and equipment expenses. Impairment loss of loans and debt