costs. The new concept for expansion is to group the stores of existing brands together, including the dessert café store “After You”, the coffee shop “Mikka Café, and the fruit shop “Luggaw” together
government’s order, we have closed fashion and hardline (Non-food) stores, while our food store remains operational to serve customers’ demand on essential consumer products. In addition, Central retail has
domestic and international businesses. The same store sales of the domestic restaurants under brand “S&P” decreased by 0. 8 percent while the same store sales of the S&P bakery shop decreased at the rate of
Thailand. - Omnichannel: new services such as Chat & Shop, Call & Shop, and various new digital channels via social media such as Facebook Live, Store and Brand Line Official accounts launched in Thailand
, increased from Baht 341.3 million in the same period of the year 2016 or increased by 23.1 percent due to the same store sales of the company increased by 21.2 percent. The Company’s net profit was increased
opened the first overseas branch in Causeway Bay, Hong Kong, which is another strategy to serve long- term growth and diversify risk. The store has continuously received good response following the
between store and customers. Therefore, the Company has sought a way to overcome this pain point by introducing ‘Index Chat to Shop’ via Line@ to enhance customer interaction with the Company’s staff
days). However, this store closures have had only a marginal impact to overall sales of less than 1% . Sales for the online channel as well as some regions of HomePro and Mega Home have improved compared
-Commerce website of all business units • Mobile application One-Stop application for all lifestyle needs from Central, Supersports, and Tops • Personal shopping via Line application: ‘Chat & Shop’ • New
COVID Timeline and Cost-Saving Initiatives to Respond to the Situation The franchise outlet in Hong Kong will be ready in 1-2 month after the restriction on cross-border flight is lifted The slump in