, Management Arrangement, Operating Systems, and Providing Services to Clients of Securities Companies and Derivatives Intermediaries dated 6 September 2013; “ fund ” means any mutual fund and private fund

%) 2.1 Fully Outsourced Contact Center Management Service 164.2 145.1 116.6 (19.7%) (29.0%) 478.5 425.5 (11.1%) 2.2 Outsourced Contact Center Facility 22.0 7.6 15.0 98.3% (31.7%) 68.1 41.4 (39.2%) 2.3

FY21 MD&A Advanced Info Service Plc. Executive Summary Maintained leadership in mobile business The COVID-19 has induced an economic slowdown and limited business activities, affecting weak consumer

to the first quarter of the previous year, mainly from an increase in SET and TFEX average daily trading volume. 1.2 Fee and Service income The Company’s fee and service income in first quarter of 2020

e-service Online Submission Executives/Major Shareholders/Fund Manager/Mutual Fund Supervisors/Custodians/Auditors >>   Type Title Section See document Status Notified Date Effective Date 1

private equity firms, or the “SME Startup PE VC” working group, was set up. The group, comprising representatives from various government and private agencies, including the Stok Exchange of Thailand

as highlighted below ; (Unit : Million Baht) Separate financial statements 2017 2016 % Change Sales and Service Income 1,979.16 1,986.34 -0.36 Cost of sales and Services 1,525.25 1,449.23 +5.25 Selling

year 2017. The revenue from service business of the year 2018 Baht 3,358.62 million was decreased of Baht 368.06 million or 9.88% comparing to the revenue from services business of Baht 3,726.68 million

Project conducted in partnership with various market stakeholders, governmental agencies, private entities, and the Anti Online Scam Operation Center (AOC) under the Ministry of Digital Economy and

ADVANC-MDA-1Q24-EN 1Q24 MD&A Advanced Info Service Plc. 1 Executive Summary Revenue base expansion from core business growth and acquisition of TTTBB 1Q24, Thai consumer confidence slightly improved