revenue was Baht 58.63 million, an increase by Baht 41.81 million or 249% mainly from: Fee and service income of Baht 17.58 million, increasing by Baht 17.26 million mainly from ICO portal service fee of
customers’ needs, and these measures have been applied to all stores, not only those in the maximum control areas above. The company is serving customers through the HomePro and Home Service Applications
months ended 30 September 2019 Ratio 2018 Ratio Increase / (Decrease) Amount Ratio Service income 590.71 100% 486.67 100% 104.05 21.38 Cost of service 492.01 83.29% 385.15 79.14% 106.86 27.75 Gross Profit
Mn % (1) THB Mn % (1) Revenue from Sales and Service 708.4 94.0% 739.4 96.6% Franchise Fees Income 21.0 2.8% 17.3 2.3% Other Income 23.9 3.2% 8.5 1.1% Total Revenue 753.3 100.0% 765.2 100.0% Revenues 6
company launched a new service, “HomePro Service Application”, which will serve as a channel for customers to purchase Home Service via the Mobile Application. Covering more than 40 services, this will be
services 167.0 239.8 -30.4% 2.1 Fully Outsourced Contact Center Management Service 116.4 163.9 -29.0% 2.2 Outsourced Contact Center Facility 7.8 18.8 -58.6% 2.3 Outsourced Customer Service Representative
) Revenue from Sales and Service 1,766.1 96.7 2,142.0 96.2 Franchise Fees Income 39.0 2.1 49.3 2.2 Other Income 21.2 1.2 35.0 1.6 Total Revenue 1,826.3 100.0 2,226.3 100.0 Remark: (1) Percentage of Total
revenue from maintenance and service highly increased from 2018 due to revenue recognition of MA USO (Phase 1) since Q3/62 and maintenance service for MRT Blue Line Project. Selling and administrative
had a resolution of the connected transaction as follows: Date of agreement: Company Date of agreement AEON Financial Service Co., Ltd. (“AFS”) Within March 31, 2018 Agreement period is one year from
SET and a decrease in the Company’s market share from 3.76% in 2016 to 3.27% in 2017. Fees and Service income In 2017, the Company reported fee and service income of Baht 672 million, representing an