2.2 2.3 Loan spread 5.4 5.3 4.9 4.9 5.1 5.0 Net fees and services income totaled Baht 1,059 million, increasing 3.1% yoy. Bancassurance fee amounted to Baht 263 million, increasing 6.8% yoy from Baht

or 13.10 percent, due to the increase in salary and benefits of the employees of Baht 34.83 million (from the provision for employee retirement benefits), increase in the fee and commission from the

2019 had relatively low profit margins due to the high competition. - 4 - Selling expenses In Q4 – 2019, the selling expenses increased from Q3 – 2019 and Q4 – 2018 mainly due to the commission according

increased from the same period of previous year by Baht 11.65 million or 11.05 percent, due to the increase in salary and benefits of the employees of Baht 4.90 million, increase in the fee and commission

Exchange Commission (SEC). An English version of the MD&A has been prepared from the Thai version. In the event of a conflict or a difference in interpretation between the two languages, the Thai version

increased from the same period of previous year in an amounting of Baht 2.35 million or 33.29 percent. Mainly came from commission expense from Hi Healthcare center Co., Ltd. for improve sale and service in

hire an appraiser approved by the Securities and Exchange Commission. 2 The change is the result of the Thai Accounting Standard No. 16 (revised 2017), regarding Property, Plant and Equipment has

Commission (“SEC”) for permission to set up Trust. In addition, the Company’s Board of Directors has passed a resolution to approve the authority of the authorized person in relation to the acquisition and

3 .. 7. 31.0 6. (3.1) 76 0 ก 6 5 1)6A4กก'ก$ )*0 6 ก'ก$ )* ก&* 230ก& 17 +ก >0 International Organizations of Securities Commission (IOSCO) 36 0 ก 6 5 1 ก2304 230ก& 17 +ก0 World Federations of

Governance Project" of the Securities and Exchange Commission (SEC). An English version of the MD&A has been prepared from the Thai version. In the event of a conflict or a difference in interpretation between