segments, we focus on creating innovations and managing financial products, as well as reinforcing our sales and service quality excellence, with greater consideration of consumer protection in order to
fair problem-solving and complaint handling; (8) prudent controls, monitors and audits; (9) efficient operating systems and business continuity plans. KBank has thoroughly reviewed our market conduct
handling expenses of Baht 0.59 million, increase in expenses from product claims of Baht 0.40 million, increase in other expenses of Baht 1.30 million, but there were decrease in depreciation and
shall handle investor complaints arising from the performance of the representative or its staff in a similar manner to handling of complaints arising from the performance of the management company itself
delay. Clause 13 A management company shall handle investor complaints arising from the performance of the representative or its staff in a similar manner to handling of complaints arising from the
securities company shall keep all related documents until the handling of such complaint was completed. In case where an advice or a negotiation is made by mean of telephone or via electronics, the securities
finish within specified period of time, the securities company shall keep all related documents until the handling of such complaint was completed. In case where an advice or a negotiation is made by mean
time, the securities company shall keep all related documents until the handling of such complaint was completed. In case where an advice or a negotiation is made by mean of telephone or via electronics