Bangchak Corporation Plc. Management Discussion & Analysis of Business Operation For Quarter 1/2020 11 - Refinery & Trading 16 - Marketing 19 - Power Plant 21 - Bio-based Products 23 - Natural

revenues For the current Company’s major business policy, the major products are parts for products assembly of faucets, water supply products, and sanitary wares which can categorized the products which the

of electrical energy, water, and energy. Social The Company conducts business in accordance to human rights principles, based on its philosophy which places importance to peace, human beings and

2017 and implementation of resource management in business operations, which are; 8 1. Reducing the use of paper and plastic; 2. Waste management; and 3. Management of electrical energy, water, and

resource management in business operations, which are; 1. Reducing the use of paper and plastic; 2. Waste management; and 3. Management of electrical energy, water, and energy. Social The Company conducts

excellence, with greater consideration of consumer protection in order to deliver excellent financial products and an unsurpassed service experience to all our customers. Meanwhile, KBank places equal

Life Assurance Public Company Limited and our business partners, for service quality improvements in order to deliver an excellent customer experience. In keeping with changing customer expectations, we

our aspiration to become “Customers’ Life Platform of Choice”, meaning the most-preferred platform that can meet customers’ needs in every aspect of their lives, in order to deliver an excellent

FY2019 Bangchak Corporation Plc. | 03 Table of Contents 06 09 29 25 27 31 Executive Important Events Summary Business Performance 11 - Refinery & Trading 16 - Marketing 19 - Power Plant 21 - Bio-based

Australia’s installed capacity is approximately 46,000 megawatts based on National Electricity Market which accounts for 83 percent of total country capacity. Australia plans to retain 48 percent of total