energy usage to deliver reliable output to customers. The acquisition of GLOW will build up network of utility production and distribution which will enhance reliability and stability of the system

. However, when such crisis eases up, the reliability of tourists will return again. The Company has the sale promotion plan to encourage the interest of tourists to be back to the normal situation as soon as

robust operational performance across all our assets. The on-going structural changes in the PET industry created opportunity for well-managed and committed producers to align supply reliability and

to • Implement cost management programs • Improve working capital management to drive further growth in operating cash flows • Drive operational excellence and reliability • Reinforce customer centric

in the new normal world Combined PET: Our focus remains to:  Ensure customers’ demand are being met at all times  Operational excellence which mean assets reliability, lower costs and maintain high

’ demand are being met at all times  Operational excellence which mean assets reliability, lower costs and maintain high operating rates  Working capital management through efficiency improvement like for

collateral appraisal have been revised to ensure greater flexibility based on the principle of reliability to reflect its true value in order to ensure increased efficiency in collateral appraisal and

targeting Australia as well as continuous increasing number of villas in Elite Haven’s existing markets. Education business  Overall, educational business structure has changed significantly due to the

though, the business was not able to operate as normal due to the announcement to temporary close educational institutions from the Ministry of Education from COVID-19 pandemic causing the closure of

structural change in the business outlook of PET, and is an oppor- tunity for well-managed and committed PET producers like IVL to align supply reliability to customers. We benefitted from the instability