Plengkham, Director of the Inspection and Supervision Department, the Office of the Personal Data Protection Commission (PDPC)Mr. Kittinan Srimongkol, Director of the Personal Data Protection Supervision

25 4.4 Treasury Operations 29 4.5 Capital Requirements 29 4.6 Credit Ratings 31 5. Operations of Support Groups 33 5.1 Human Resource Management 33 5.2 IT Management 35 1 1. Overview of Operating

Engagements) (1) (1) 4 (Human Resources) ( ) ( ) 5 (Engagement Performance) (2) ( ) 6 (Monitoring) (1) (2) 100 .20 65 2 KPMG KPMG AQIs 2 KPMG KPMG 2 KPMG KPMG KPMG KPMG KPMG KPMG KPMG KPMG 108 31 2564 5.60

) 4 (Human Resources) ( ) ( ) 5 (Engagement Performance) (2) ( ) 6 (Monitoring) (1) (2) 100 .20 85 2 EY data analytic tools EY EY EY EY EY EY EY EY EY 211 30 2564 6.41 35 EY 3 3 1 (Leadership

Responsibilities for Quality within the Firm) ( ) (1) 2 (Relevant Ethical Requirements) ( ) (2) 3 (Acceptance and Continuance of Client Relationships and Specific Engagements) (1) (1) 4 (Human Resources) ( ) ( ) 5

personal loan business to Boonterm kiosk’s Master Agents (Mas), sub-agents, Mas’ employees, and FSMART affiliated companies’ employees. The Company also offered CRM activities, including reward points

Performances of K Companies and Muang Thai Life Assurance PCL 49 4.6 Capital Requirements 50 4.7 Credit Ratings 53 5. Operations of Support Groups 55 5.1 Human Resource Management 55 5.2 IT Management 58 6

. Operations of Support Groups 56 5.1 Human Resource Management 56 5.2 IT Management 59 6. KASIKORNBANK’s Investments in Subsidiaries and Associated Companies 61 7. Shareholder Risk Management 62 1 1. Overview

31 5. Operations of Support Groups 34 5.1 Human Resource Management 34 5.2 IT Management 36 1 1. Overview of Operating Environment 1.1 Global and Thai Economy in the Third Quarter of 2019 The global

Secretary-General6. Ms. Archinee Pattamasukhon, Assistant Secretary-General7. Mrs. Napaporn Sittichokpan, Director of the Human Resources Department8. Mr. Tanakorn Klinthonglang, Technician of the Corporate