4.38 0.03%           6.80 0.05% 2.43 55.42% Total revenues    14,310.20 100.00%    14,395.04 100.00% 84.83 0.59% Distribution costs       515.65 3.60%       608.15 4.22% 92.50 17.94% Administrative

%) 5.31 0.05% 4.29 0.04% (1.02) (19.20%) Total revenues 3,590.56 100.00% 3,587.58 100.00% (2.98) (0.08%) 11,264.47 100.00% 10,340.77 100.00% (923.69) (8.20%) Distribution costs 184.53 5.14% 159.17 4.44

) (6.24%) Gross Profit 1,229.18 8.54% 1,181.34 8.73% (47.84) (3.89%) Other income 6.80 0.05% 6.06 0.04% (0.75) (10.99%) Total revenues 14,395.04 100.00% 13,524.76 100.00% (870.27) (6.05%) Distribution costs

customers and accrued interest receivables 251,152,195 212,721,931 38,430,264 18.1 Less Deferred revenue (22,086,038) (19,634,968) (2,451,070) 12.5 Less Allowance for doubtful accounts (10,759,343

Less Deferred revenue (21,937,566) (22,086,038) 148,472 (0.7) Less Allowance for doubtful accounts (10,588,936) (10,759,343) 170,407 (1.6) Less Allowance for troubled debt restructuring (536) (432) (104

1,170,011 (8,143) (0.7) Total loans to customers and accrued interest receivables 255,033,554 251,152,195 3,881,359 1.5 Less Deferred revenue (21,623,457) (22,086,038) 462,581 (2.1) Less Allowance for

and accrued interest receivables 255,324,323 251,152,195 4,172,128 1.7 Less Deferred revenue (21,378,356) (22,086,038) 707,682 (3.2) Less Allowance for doubtful accounts (11,084,546) (10,759,343

1,170,011 (11,078) (0.9) Total loans to customers and accrued interest receivables 255,324,323 251,152,195 4,172,128 1.7 Less Deferred revenue (21,378,356) (22,086,038) 707,682 (3.2) Less Allowance for

accrued interest receivables 234,321,396 212,721,931 21,599,465 10.2 Less Deferred revenue (21,370,545) (19,634,968) (1,735,577) 8.8 Less Allowance for doubtful accounts (10,851,109) (10,573,666) (277,443

234,321,396 212,721,931 21,599,465 10.2 Less Deferred revenue (21,370,545) (19,634,968) (1,735,577) 8.8 Less Allowance for doubtful accounts (10,851,109) (10,573,666) (277,443) 2.6 Less Allowance for troubled