1 FY20 MD&A Advanced Info Service Plc. Executive Summary Mobile business affected by weak economy and competition in data pricing Slowdown in economic and business activities had been observed

year, Jaymart Mobile had controlled the level of inventory to suit the business operations and focused on net profit management. During the second quarter, the sales were decreased due to the raising of

network quality and superior customer experience. In 3Q18, we engaged in two key partnerships to strengthen core business as well as to drive our mobile money business. First, we have announced a strategic

growing 4.1% YoY and 1% QoQ following growth in mobile postpaid segment, fixed broadband, and full-quarter consolidation of CSL. AIS kept on building brand awareness of the NEXT G network, now available in

% yoy, +6% qoq) and non- mobile enterprise business grew 13% yoy. We continued on with cost optimization while expanding 5G network which resulted in controlled cost of service (+3% yoy, -0.5% qoq) and

FY21 MD&A Advanced Info Service Plc. Executive Summary Maintained leadership in mobile business The COVID-19 has induced an economic slowdown and limited business activities, affecting weak consumer

generated a slight increase in service revenue (+2.1% YoY and 1.4% QoQ). Our mobile business was flat both YoY and QoQ driven by soft consumer spending offset by our movement to retain market share and build

connection to the organization’s internal network systems; “ use of mobile device ” means the use of mobile devices in the operation to access the critical information system via direct connection to the

connection to the organization’s internal network systems; “use of mobile device” means the use of mobile devices in the operation to access the critical information system via direct connection to the

connection to the organization’s internal network systems; “use of mobile device” means the use of mobile devices in the operation to access the critical information system via direct connection to the