include a financial institution under other law and later obtain a license to undertake derivatives business; “Full-service Branch Office” means a derivatives broker’s branch office in Thailand that

whether the issuer is required to make periodic disclosure such as disclose the evidence periodically that the issuer is not in default or that it is in full compliance with the terms of that contract to

Mn % (1) THB Mn % (1) Revenue from Sales and Service 708.4 94.0% 739.4 96.6% Franchise Fees Income 21.0 2.8% 17.3 2.3% Other Income 23.9 3.2% 8.5 1.1% Total Revenue 753.3 100.0% 765.2 100.0% Revenues 6

company launched a new service, “HomePro Service Application”, which will serve as a channel for customers to purchase Home Service via the Mobile Application. Covering more than 40 services, this will be

services 167.0 239.8 -30.4% 2.1 Fully Outsourced Contact Center Management Service 116.4 163.9 -29.0% 2.2 Outsourced Contact Center Facility 7.8 18.8 -58.6% 2.3 Outsourced Customer Service Representative

) Revenue from Sales and Service 1,766.1 96.7 2,142.0 96.2 Franchise Fees Income 39.0 2.1 49.3 2.2 Other Income 21.2 1.2 35.0 1.6 Total Revenue 1,826.3 100.0 2,226.3 100.0 Remark: (1) Percentage of Total

revenue from maintenance and service highly increased from 2018 due to revenue recognition of MA USO (Phase 1) since Q3/62 and maintenance service for MRT Blue Line Project. Selling and administrative

had a resolution of the connected transaction as follows: Date of agreement: Company Date of agreement AEON Financial Service Co., Ltd. (“AFS”) Within March 31, 2018 Agreement period is one year from

SET and a decrease in the Company’s market share from 3.76% in 2016 to 3.27% in 2017. Fees and Service income In 2017, the Company reported fee and service income of Baht 672 million, representing an

. Clause 7 If critical functions are outsourced to service providers, intermediaries shall arrange business continuity plan to covers events of disruption of service providers except where intermediaries