1 Forth Smart Service Public Company Limited (FSMART) 2Q19 Management Discussion and Analysis Operational Summary in 2Q19  Net profit was Bt145mn, decreasing 3.4%YoY  Total revenue from core

increased, with the amount collected from bad debt written off which was recorded as revenue of 20 million Baht. The overall NPL ratio of the Company was 4.44% in Q2 of 2019. In the operational direction for

and Analysis For the 1 st Quarter Ended 31 March, 2018 Page 2 2. Operation performance according to consolidated financial statement Unit : Million Baht 2018 2017 Revenue from sale and rendering of

revenues from main business 1,741 95% 1,858 97% (117) (6%) Other income 81 5% 51 3% 30 59% Total revenues 1,822 100% 1,909 100% (87) (5%) 2 EMS business The Company had revenue from EMS business for the

segments as per information in following table Management’s discussion and analysis for the year 2019 4 / 8 Revenue by Business Segments For 12-month period ended December 1, 2019 2018 Increased (Decreased

since mid of the quarter)  Net profit was B127mn, decreasing 15.4% YoY – from Covid-19 pandemic and effect of new accounting standard adoption of Bt1.41mn.  Total revenue from core business was Bt729mn

profit was Bt104.3mn, decreasing 28.2% YoY • Total revenue from core business was Bt667mn, decreasing 17.1% • Banking agent business (of which the Company is the agent for 6 commercial banks: KTB, KANK

) percent which can be divided into business segments as per information in following table Revenue by Business Segments For 3-month period ended March 31, 2020 2019 Increased (Decreased) Million Baht

, which changed in revenue and net profit compared with the last year as follows: Statement of Comprehensive Income (Unit : Million Baht) Details Three-Month Period Nine-Month Period 30 Sep 19 30 Sep 18

or 7.4% y-y. In 4Q/2022, the Company’s revenues were 5,553 million baht, decreasing of 266 million baht or decreasing 4.6% q-q. The increased in revenues was a result of growth in revenue of the