handling of complaints and disputes, which also consider protection of complainants; (2) designate a unit or personnel to be responsible for handling of complaints and disputes; (3) monitor and examine
matter may be outlined according to the eight principles7 prescribed by the Stock Exchange of Thailand, as follows: (1) Fair business practices (2) Anti-corruption (3) Human rights protection (4) Equitable
Research and Policy Determination of the Social Security Office, the Project of Government platform development to support compliance with the personal data protection law of the Office of the National
consumer protection and customer privacy, taking into account the changing customer expectations for greater convenience and speediness over omni-channel. Beyond the above strategies, we focus on proactive
strategy of diversifying its revenue streams within its area of core competence. This same strategy has continued to play a vital role in its ability to deliver industry- leading performance and providing a
companies globally. This inclusion reaffirms IVL’s commitment to leadership in sustainability. The Company expects to continue with its strategy of diversifying its revenue streams within its area of core
market group’s expertise in the wealth management business and through the commercial banking business distribution channels to increase fee income and assets under advice. The area of Investment Banking
expansion. This is because the existing land owned by the Company in such area is currently not sufficient for usage, not to mention the fact that there is a large number of vehicles and heavy tools gradually
expiry, gain on sale of assets, revenue from concession, rental area and etc. However, for this quarter, an increase in other revenues was mainly derived from gain on sale of assets, revenue from