129.1 136.6 137.0 0.2% 6.1% 371.4 407.0 9.6% 2.2 Outsourced Contact Center Facility 6.7 2.0 2.0 (1.8%) (70.5%) 21.7 9.6 (55.7%) 2.3 Outsourced Customer Service Representative 34.1 41.1 40.7 (0.8%) 19.4

Service 136.6 114.2 108.3 (5.2%) (20.7%) 270.0 222.5 (17.6%) 2.2 Contact Center Facility Outsourced 2.0 1.2 4.3 247.1% 111.2% 7.6 5.5 (27.8%) 2.3 Customer Service Representative Outsourced 41.1 47.3 46.8

from pre-acquisition level of 35% to 56% by end of 2019. IRSL refinanced its outstanding debt with banks in India and managed to reduce cost of financing for funded long term facility by 8% p.a. and for

, the production at the Company came to a halt due to lack of working capital. During the quarter, the Company entered into Credit Agreement Facility with Link Capital I (Mauritius) obtaining a credit

for the Company to (1 ) enter into the lease of warehouse agreement with JKN Landmark Co., Ltd., (2) renew the car service agreement for the Company’s management with JKN Landmark Co., Ltd., and (3

outsourced warehouse and logistics. The gross profit grew from THB 602.8 Mn in 2017 to THB 703.6 Mn in 2018, an increase of THB 100.8 Mn or 16.7%. The gross profit margin decreased slightly from 24.3% in 2017

mainly due to (1) the increase of raw material cost from both the restaurants which the company owns itself as well as franchise restaurants and (2) increased service fee of outsourced warehouse and

impacted our EOEG facility at Clear Lake, Texas and lowered HVA and Necessity production by over 45KT during a strong margin environment. Since startup, the plant is performing well into 3Q17 with margins

mainly due to (1) the increase of raw material cost from both the restaurants which the company owns itself as well as franchise restaurants and (2) increased service cost of outsourced warehouse and

and (2) increased service cost of outsourced warehouse and logistics. Selling Expenses For the 9 months ending 30 September 2017 and 2018, selling expenses increased from THB 68.0 Mn to THB 81.4 Mn