Bt2,492mn decreasing 9.4% YoY from lower IC cost but increasing 5.9% QoQ mainly from cost of content and the one-time cost of legal severance payment for call center staff amounting to Bt34mn1. SG&A expenses

% 26.5% +19% 32.5% 27.0% Selling expenses mainly consist of salaries of dessert café’s staff, space and equipment rental expenses, utility expenses, and other selling expenses such as marketing and

due to higher network depreciation. SG&A stood at Bt19,327mn, rising 3.1% YoY mainly from higher staff cost and the one-time admin expense in 3Q18, offset by lower marketing expenses. As a result

Saving Measures The Company is strictly implementing cost saving measures to preserve its liquidity. • Cutting unnecessary expenses and maintain strict cost control e.g. suspension of staff travel

goods sold decreased by 15.8 percent whereas sales & service decreased by 16.3 percent. 1.4 Selling & distribution expenses Selling & distribution expenses mostly consist of sale staff expenses

staff travel, consultants, staff training, and marketing and advertising activities, suspending new hires • Optimizing staff by using technology to promote work efficiency and reduce overtime expenses

Cost of sales mainly consists of cost of raw materials, packages, supplies, salary of production unit’s staff, depreciations, kitchen utensils and space usage expense of production unit. Major part of

: Million THB Gross profit = Total Operating Revenue – Cost of Sales Cost of sales mainly consists of cost of raw materials, packages, supplies, salary of production unit’s staff, depreciations, kitchen

, packages, supplies, salary of production unit’s staff, depreciations, kitchen utensils and space usage expense of production unit. Major part of cost of sales is raw materials. Gross Profit Gross Profit

marketing campaigns offset by increased staff cost but decreasing -4.9% QoQ following a slowdown in marketing activities. • Marketing expenses were Bt1,491mn, decreasing -9.2% YoY and -14% QoQ impacted by