operating expenses 731.4 686.4 45.0 6.6 Bad debts, doubtful accounts and impairment loss 100.0 330.0 (230.0) (69.7) Income tax expenses 138.6 154.8 (16.2) (10.5) Profits before bad debts and doubtful accounts
income 18,256 17,573 16,825 3.9% 8.5% 52,953 49,670 6.6% Non-interest income 11,321 13,667 11,651 (17.2)% (2.8)% 39,385 34,054 15.7% Operating expenses 12,878 13,376 11,938 (3.7)% 7.9% 38,832 35,858 8.3
(%YoY) Dividend income 397.6 426.7 (29.1) (6.8) Other operating incomes 8.2 5.7 2.5 43.9 Operating income (992.1) 1,776.7 (2,768.8) (155.8) Other operating expenses 703.7 731.4 (27.7) (3.8) Expected
operating income 384,989 494,417 (109,428) (22.1) Total operating income 18,103,069 16,297,855 1,805,214 11.1 Other operating expenses Employee's expenses 5,573,375 4,967,514 605,861 12.2 Directors
operating income 89,141 136,605 (47,464) (34.7) Total operating income 4,424,540 3,953,054 471,486 11.9 Other operating expenses Employee's expenses 1,378,748 1,161,050 217,698 18.8 Directors’ remuneration
operating income 4,424,540 3,953,054 471,486 11.9 Other operating expenses Employee's expenses 1,378,748 1,161,050 217,698 18.8 Directors’ remuneration 11,763 11,175 588 5.3 Premises and equipment expenses
income 90,278 99,789 (9,511) (9.5) Total operating income 4,409,598 4,293,799 115,799 2.7 Other operating expenses Employee's expenses 1,303,510 1,311,691 (8,181) (0.6) Directors’ remuneration 12,156
1,805,214 11.1 Other operating expenses Employee's expenses 5,573,375 4,967,514 605,861 12.2 Directors’ remuneration 46,688 67,367 (20,679) (30.7) Premises and equipment expenses 1,163,974 988,137 175,837
investments and dividend income. Other Operating Expenses In the first quarter of 2021, other operating expenses amounted to Baht 775.5 million, decreased by 13.6% when compared to the fourth quarter of 2020