deception to customer or may make them misunderstand in any material aspects. Clause 27. Derivatives broker shall arrange to have complaints handling system, report of customer complaints and result of the

shall handle investor complaints arising from the performance of the representative or its staff in a similar manner to handling of complaints arising from the performance of the management company itself

fails to act under the first paragraph, the management company shall revoke the appointment or change such representative without delay. Clause 13 A management company shall handle investor complaints

. The investors can request additional information and obtain the prospectus at: Address: [ ] Telephone: [ ] Website: [ ] Email: [ ] 2. If the investors have any complaints, they may contact: Address

asset acquisition and disposal transactions of the listed company that are required to obtain approval from the shareholders; 3. Information regarding the consideration of complaints on wrongdoings on the

real estate investment trusts; 2. Appraisers; 3. Consideration of complaints, inspection, investigation, enquiries, administrative acts, and any act under supervision of the SEC Office in compliance with

investment decision accurately; (b) protection of the service user’s confidentiality; (c) handling of the service user’s complaints; (d) sufficient management of information technology risk and cyber risk by

choose a service or make an investment decision accurately; (b) protection of the service user’s confidentiality; (c) handling of the service user’s complaints; (d) sufficient management of information

decisions accurately; (b) protection of the service user’s confidentiality; (c) handling of the service user’s complaints; (d) sufficient management of information technology risk and cyber risk by giving an

the service user’s confidentiality; (c) handling of the service user’s complaints; (d) sufficient management of information technology risk and cyber risk by giving an importance to information