and private sectors, Thailand Responsible Business Network (TRBN) and allies therefore launched the “Send Plastic Home” project to promote the “sort at home, drop with us” campaign. They also provided

budget of 20-25bn. For FY20, AIS will focus on maintaining its mobile business leadership with superior network quality, competitive pricing and enhanced retention program. Fixed broadband business is

% yoy, +6% qoq) and non- mobile enterprise business grew 13% yoy. We continued on with cost optimization while expanding 5G network which resulted in controlled cost of service (+3% yoy, -0.5% qoq) and

effectiveness of risk management, internal control, and corporate governance processes.  Business Units Corporate Business Division Distribution Network Division Investment Banking Business Division Capital

Jan-Dec 2019 Million Baht % Million Baht % 1. HR Solutions 1.1 Human Resources and Payroll Outsourcing services 237.36 45.4% 257.09 41.9% 1.2 Income from software and human resources system 159.63 30.5

Million Baht % Million Baht % 1. HR solutions 1.1 Human Resources and Payroll Outsourcing services 60.16 45.8% 64.97 49.0% 1.2 Income from software and human resources system 45.58 34.6% 43.62 32.9

Jan-Mar 2020 Million Baht % Million Baht % 1. HR Solutions 1.1 Human Resources and Payroll Outsourcing services 64.97 49.0% 68.92 38.5% 1.2 Income from software and human resources system 43.62 32.9

*ให้ระบุสูงสุด 3 products ลำดับที่ Vendor / Product ตัวอย่าง Trend Micro 1 2 3 2.6 Virtual machine software/tool *ให้ระบุสูงสุด 3 products ลำดับที่ Vendor / Product ตัวอย่าง Vmware 1 2 3 3. Scope 3. ระบบ

% QoQ due to 4G network investment.  Network OPEX was Bt5,051mn, increasing 23% YoY as we started TOT partnership to utilize spectrum and equipment late last year. Excluding the payment to TOT (Bt2,375mn

incurred a net cost of approximately Bt200mn per month in 2019 vs Bt300m previously (from Jul-2016 to Jun-2019, AIS paid Bt300m per month for the use of towers to TOT and recorded it under network opex