building customer perception around service quality offering 24- month contracts with guaranteed quality service key differentiation. 3Q21 Operational summary In 3Q21, despite the shop closures for two

leveraging of our strength as Thailand’s number-one digital banking provider, with the aim of becoming the Customers’ Life Platform of Choice under our core strategy of Customer Centricity for our business

primarily due to the expansion of the Hinoya Curry restaurant and the opening of Taokaenoi Land shop in tourist attractions. Despite the growth of Chinese tourists at 1.7 percent from the same period of the

412.4 Billion in 2026. In Q2/2024, the Company's foreign customer ratio was 34.1%, increased from 26.1% of total customers in Q2/2023. This was driven by the increase in Asian tourists. Significant Event

– economy, society and environment – under good corporate governance and appropriate risk management. Guided by the Customer Centricity strategy and resolution of delivering an excellent customer experience

ที่ กม (Translation) No. Gor. Mor. 44/2561 December 18, 2018 Subject: Waiver of rights to purchase newly issued shares of Shop Global (Thailand) Co. Ltd., to the connected persons To : Director and

น.ส. จีรัศยา ถาวร ผู้แนะนำการลงทุนด้านหลักทรัพย์ เสนอขายกองทุนไม่เหมาะสมกับข้อมูลลูกค้าตาม customer profile ประกาศคณะกรรมการกำกับตลาดทุน ที่ ทลธ. 0008/2557 ข้อ 23 วงเล็บ 2 สั่งพัก 06/03/2560 - 05/07

การพฒันาและเพ่ิมบรกิารใหม่ๆ เชน่ Chat&Shop Call&Shop และชอ่งทางดิจิทลัใหม่ๆ ผ่านโซเชียล มีเดีย เชน่ Facebook Live, Store Brand และ Brand Line Official ซึ่งเปิดตวัในประเทศไทย โดยยอดขาย Omnichannel ใน

ที่ กม (Translation) No. Gor. Mor. 39/2561 October 17, 2018 Subject: Approve the purchase of ordinary shares of Shop Global (Thailand) Ltd., from connected person (Additional) To : Director and

Market Supervisory Board No. TorThor/Khor/Dor/Nor. 62/2552 Re. Determination for Securities Companies to Proceed with Customer Complaints ______________________ By virtue of Section 16/6 and Section 113 of