% 1.1 Turnkey Total Solutions 0.9 3.2 2.7 (17.1%) 200.5% 2.1 5.9 182.8% 2. Revenue from services 176.5 185.6 183.0 (1.4%) 3.7% 343.4 368.6 7.3% 2.1 Fully Outsourced Contact Center Management Service 125.8

Solutions - 1.2 0.9 (25.0%) - 1.2 2.1 75.0% 2. Revenue from services 204.1 167.0 176.5 5.7% (13.5%) 443.8 343.4 (22.6%) 2.1 Fully Outsourced Contact Center Management Service 145.1 116.4 125.8 8.1% (13.3

17.8% 1.1 Turnkey Total Solutions 5.1 2.7 2.7 (1.3%) (48.3%) 7.3 8.6 17.8% 2. Revenue from services 174.9 183.0 185.1 1.2% 5.9% 518.3 553.7 6.8% 2.1 Fully Outsourced Contact Center Management Service

Contact Center Management Service for the three-month period was THB 108.3 million, decreased by THB 5.9 million or 5.2% from the prior period. Moreover, when compared to the same period of prior year, it

. Engineering service (“EN”) had an increase in gross profit for Baht 20 million because of no revision of estimated project cost of construction and electrical engineering. 2. Management Service (“MS”) had a

derived from the management service income and the trading income which was recognized for the first time in year 2018. 2018 2017 Change % Change Revenue 1,672.58 1,580.25 92.32 6% Cost 1,509.05 1,335.73

, private fund management business, derivatives agent business, derivatives dealing business, derivatives advisory service, and derivatives fund management business, and the newly added securities

in revenue compared with the same period last year. Revenue from Implementation and Application Management Service for CRM System For the first 9 months of 2020, revenue from implementation and

operations 452 86% 89 22% +405% Revenue from sales of food and beverage 28 5% 8 2% +233% Revenue from management service 3 1% 7 2% (63%) Other income 8 1% 23 6% (67%) Total revenue 525 100% 407 100% +29

1.2 (96.8%) 2. Revenue from services 210.4 239.8 204.1 (14.9%) (3.0%) 411.8 443.8 7.8% 2.1 Fully Outsourced Contact Center Management Service 160.7 163.9 145.1 (11.5%) (9.7%) 314.3 309.0 (1.7%) 2.2