Ms. Nicharadee Sukjaroenkraisri (formerly known as Ms. Sugunya Sukjaroenkraisri) During the year 2019, 7 directors and executives of Global Service Center Public Company Limited ("GSC"

services 185.6 167.0 11.2% 2.1 Fully Outsourced Contact Center Management Service 133.4 116.4 14.6% 2.3 Outsourced Customer Service Representative 43.1 33.5 28.7% 2.2 Outsourced Contact Center Facility 5.6

services 167.0 239.8 -30.4% 2.1 Fully Outsourced Contact Center Management Service 116.4 163.9 -29.0% 2.2 Outsourced Contact Center Facility 7.8 18.8 -58.6% 2.3 Outsourced Customer Service Representative

. Revenue from services 172.7 185.6 -6.9% 2.1 Fully Outsourced Contact Center Management Service 114.2 133.4 -14.4% 2.2 Contact Center Facility Outsourced 1.2 5.6 -78.0% 2.3 Customer Service Representative

% 1.1 Turnkey Total Solutions 0.9 3.2 2.7 (17.1%) 200.5% 2.1 5.9 182.8% 2. Revenue from services 176.5 185.6 183.0 (1.4%) 3.7% 343.4 368.6 7.3% 2.1 Fully Outsourced Contact Center Management Service 125.8

Solutions - 1.2 0.9 (25.0%) - 1.2 2.1 75.0% 2. Revenue from services 204.1 167.0 176.5 5.7% (13.5%) 443.8 343.4 (22.6%) 2.1 Fully Outsourced Contact Center Management Service 145.1 116.4 125.8 8.1% (13.3

17.8% 1.1 Turnkey Total Solutions 5.1 2.7 2.7 (1.3%) (48.3%) 7.3 8.6 17.8% 2. Revenue from services 174.9 183.0 185.1 1.2% 5.9% 518.3 553.7 6.8% 2.1 Fully Outsourced Contact Center Management Service

Service 136.6 114.2 108.3 (5.2%) (20.7%) 270.0 222.5 (17.6%) 2.2 Contact Center Facility Outsourced 2.0 1.2 4.3 247.1% 111.2% 7.6 5.5 (27.8%) 2.3 Customer Service Representative Outsourced 41.1 47.3 46.8

through initiatives such as the e-Licensing Scheme and the Stakeholder Service Portal (One-Stop Service Center for Capital Market Business Operators). These projects aim to streamline licensing processes

SSSC: SIAM STEEL SERVICE CENTER PUBLIC COMPANY LIMITED VIBHA: VIBHAVADI MEDICAL CENTER PUBLIC COMPANY LIMITED   Reset CAPITAL ENGINEERING NETWORK PUBLIC COMPANY LIMITED Sustainability Development Ranking