have adopted digital banking platforms to support business operations in a bid to facilitate financial and payment transactions for customers, allowing them to gain better access to banking services

customer base and income from financial transactions and services via digital platforms to offset lost income from reduced digital transaction fees. Moreover, commercial banks have to make preparations for

Machines) 1,152 1,174 Notes: 1) Excluding 10 branches, classified as other branch platforms per the Bank of Thailand’s conditions 2) Excluding International Trade Service Centers. More than one SME Business

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