Microsoft Word - MD_A_Q12020_EN final 1 Forth Smart Service Public Company Limited (FSMART) 1Q2020 Management Discussion and Analysis Operational Summary in 1Q20 (Affected from Covid-19 pandemic

1 Forth Smart Service Public Company Limited (FSMART) 1Q2020 Management Discussion and Analysis Operational Summary in 2Q20 (affected by Covid-19 pandemic and measurements from government) • Net

exchange rate, resulting in a decrease in net profit ratio (ROS) from 16.00% in 2018 to 14.78% in 2019. The total expense to total revenue ratio increased from 13.32% in 2018 to 17.46% in 2019. 1. Overview

1 Forth Smart Service Public Company Limited (FSMART) 3Q2020 Management Discussion and Analysis Operational Summary in 3Q20 (recovered from Covid-19 pandemic)  Net profit was Bt123mn, increasing

1 Forth Smart Service Public Company Limited (FSMART) 3Q19 Management Discussion and Analysis Operational Summary in 3Q19  Net profit was Bt144mn, decreasing 1.1% YoY.  Total revenue from core

Limited (“the Company”) would like to submit this Management Discussion and Analysis for the three-month period ended 31 March 2019 with details as follows: Summary overview In the first quarter of 2019

Limited (“the Company”) would like to submit this Management Discussion and Analysis for the six-month period ended 30 June 2019 with details as follows: Summary overview In the first six months of the year

(“the Company”) are pleased to submit this Management Discussion and Analysis for the three-month and nine-month periods ended 30 September 2018 with details as follows: Summary overview Thailand Mobile

financial statements only.) Summary overview In the 1st quarter of 2020, the Company organized “ Thailand Mobile EXPO 2020” 35th , on February, 7- 10 2020. Although the event is in start phase of the epidemic

% 63.0 8.7% 9.4 17.5% Net Profit 6.4 0.9% -17.4 -2.4% -23.8 -371.9% Retail Industry Overview and Overall of the Company‘s Performance During the past 2-3 years, the growth rate of retail sector industry in