also creating innovative products and comprehensive services in keeping with changing customer expectations regarding financial services, with ever-greater consideration of consumer protection and

Life Assurance Public Company Limited and our business partners, for service quality improvements in order to deliver an excellent customer experience. In keeping with changing customer expectations, we

44.6 43.8 45.7 44.7 44.3 45.5 46.3 46.4 47.7 49.9 49.7 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2023 Outlook Perspective on customers’ purchasing behavior In 2022, the customer confident index has

adequate information for customers’ risk assessment (Know Your Customer and Customer Due Diligence system (KYC/CDD)). DAB Act S.30 Settlement Committee Meeting No. 3/2025 Settlement Committee Order No. 4

procedures as specified in the notification of the Securities and Exchange Commission. In this regard, Merkle’s 11 bank accounts used to deposit customer cash were under the company's name without the

customer base which the campaigns has been well received by customers. The number of “Boonterm Kiosk” in current total is 129,208 kiosks, decreasing 0.9% YoY, due to damaged kiosk from improper methods. The

customer group continuously. Include activities to promote and educate cleaners and disinfectants to target customers in order to realize the importance and improve the quality of goods and services as well

profit for 1.98 million baht or 41.68%. It is because the Company is more well-known and the customer base is extensively extended. 3 The combination of those two incomes results in the Company Group’s

to serve customer needs and keep best service during the changed situation, the omni-channel has been improved by expanding channel thru Chat&Shop, Call&Shop, and e-commerce. In addition, the pro

member cards increased 4% y-y. For branch development network, the Company has opened 2 new branch and closed down 6 branches to save operation cost. As a result, the Company has 107 branches, opened AEON